Let’s get started: Guidance for building a blockchain alliance

This is the 3rd blog in our series “A Reality Check on Blockchain for Payers” An interview with Lorraine Frias, senior director of strategic initiatives, Optum Blockchain works when organizations come together to share and audit information and automate common processes. But how do payers work together without risking their competitive positions? Lorraine Frias is […]
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Stay ahead of HEDIS updates to maximize your quality improvement efforts

Insights from Quality Advisory Services within Optum Advisory Services Managing a Healthcare Effectiveness Data and Information Set (HEDIS®) program is not a one-time exercise. With yearly updates coming from the National Committee for Quality Assurance (NCQA), it requires your HEDIS management program to evolve and morph; you continue to use what works and refine and […]
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Implementing a wellness champion strategy: Easy, evidence-based and effective

As the employee well-being space evolves and matures, we are seeing more employers try to capitalize on the intrinsic motivations of health influencers by creating wellness champion networks. These networks are largely comprised of volunteer employees who have a passion for health and well-being and want to support their employer in a culture of wellness. […]
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Resist the romanticism of artificial intelligence

Artificial intelligence (AI) and machine learning processes have the potential to improve health care. The industry is responding to that potential and is expected to increase its investment in AI by 44 percent between 2017 and 2020. To leverage the full potential of AI, we cannot be swayed by a romantic vision of AI as […]
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Let’s be practical: Consider “here and now” uses for blockchain

This is the 2nd blog in our series “A Reality Check on Blockchain for Payers” An interview with Lorraine Frias, senior director of strategic initiatives, Optum, and Mike Jacobs, senior distinguished engineer for product engineering and data solutions, Optum. The reality is health care is an industry plagued by data silos. Until blockchain, no technology […]
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AI helps health care professionals focus on the work that matters

Artificial intelligence (AI) in health care can have a high return on investment — not by taking the place of humans, but by enabling them to work at their highest level of certification. It can allow doctors to focus on patients, auditors to focus on assessing finances, and medical coders to focus on accurately reflecting […]
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To succeed with bundled payments, think win-win-win

The business arrangements that last are those in which everyone wins. Customers frequent stores where they find excellent value and service. Businesses work with other businesses when they trust each other and when there is mutual benefit. Even in the adversarial world of health care contracting, the most successful agreements happen when all parties — […]
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Special Topic: Optum Forum 2018 Day 3 Recap

The last few days at the ARIA Resort & Casino Las Vegas have sparked new thinking as we explore how we can apply cutting-edge innovation, dynamic education and collaboration to move health forward. Optum is thrilled to have shared the experience with more than 2,200 people from across the health system, not only at big […]
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Special Topic: Optum Forum 2018 Day 2

Optum Forum 2018 started with a focus on innovation. On Day 2, that innovation was put into action. In the opening keynote, Optum Executive Vice President Mike Weissel and other leaders shared how Optum and its partners across the health system are innovating – one client, one person, one experience at a time. “We never […]
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Special Topic: Optum Forum 2018 Day 1

The wait is over, and Optum Forum is underway at the ARIA Resort in Las Vegas. Nearly 2,200 people from across the health system have gathered for three days of immersive content to broaden their perspectives, sharpen skills and ignite the change that will propel their organizations forward to create a healthier world. Attendees agreed: […]
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