I recently called natural language processing (NLP) artificial intelligence (AI) with an ROI — and yes, it’s a catchy phrase, but it’s also true. NLP is an essential asset in today’s health care landscape. Let me tell you a story. Bill and Ted work at the same company – Excellent Adventures, Ltd. – but they […]
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We’re always looking for ways to make the health care system work better for everyone, and enabling collaborative care coordination is one way to do that. When the power to coordinate care fits in the palm of your hand, it’s exciting. With the Optum approach to care coordination, users are able to leverage Optum data, […]
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With health care providers treating hundreds of thousands of people each year, the amount of data generated by those interactions is complex and overwhelming. Yet it is this very data that answers the questions central to health care management and achieving the Triple Aim. The challenge for health care providers is to develop strategies that […]
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As health care becomes more complex, the consumer experience is getting more fragmented, which makes it all too easy for people to feel overwhelmed and frustrated. This is not good. For one thing the industry is trying to improve health, not make it worse by leaving a trail of exasperated consumers. What’s more, health care […]
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Did you know that more than half of the information contained in electronic medical records is unusable to health care organizations? Mark Morsch, Optum360 Vice President of Technology, says studies show 60 to 80 percent of EMR content is unstructured. That means some data that could potentially be used to create a more complete picture […]
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Take a trip around the world and you’ll hear a lot of different languages, including some you probably won’t understand without a translator. Data is the language of today’s health care system. But a patient’s journey through that system collects data from a variety of sources in many different formats. It’s hard for anyone to […]
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A whole week devoted to health IT and how it’s transforming the world? Now that’s what I’m talking about! Las Vegas is home to this year’s HIMSS conference. (Shout out to our crew in Booth 6425 — stop by for a coffee if you’re in town! Our folks would love to talk shop with you.) […]
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Each year at Optum Forum we present the latest advancements in services and solutions aimed at how well gets done. This year’s event included the launch of OptumIQ™ and Optum Performance Analytics. Now we’re learning what attendees think about these initiatives. Massachusetts-based International Data Corporation (IDC) reviewed Optum Forum 2017 and the initiatives unveiled there. […]
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Social determinants of health (SDOH) is a concept that is gaining more traction in the boardrooms of hospitals and health systems. The concept—that the provision of health care directly influences only a small percentage of overall health outcomes—has been studied and promoted for years by organizations such as the Robert Wood Johnson Foundation, the Kaiser […]
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Advanced analytics can uncover gaps in care but unless that information is available to front line health care professionals the gaps will remain. Teamwork and the right technology can ensure data can be accessed and utilized in a timely manner. This approach is working for both providers and payers. For example Premier Medical Associates, a […]
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