Category Archives: OptumIQ

What’s holding up a switch to more effective employee wellness strategies?

More people could be living healthier lives if their employers used data to guide their wellness strategies. That’s one take-away from the new 9th Annual Wellness in the Workplace study. According to the survey, employers who say they are very effective at using data are more likely to: Describe their population health management (PHM) programs […]
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Unlocking insights and value within health care data through NLP

I recently called natural language processing (NLP) artificial intelligence (AI) with an ROI — and yes, it’s a catchy phrase, but it’s also true. NLP is an essential asset in today’s health care landscape. Let me tell you a story. Bill and Ted work at the same company – Excellent Adventures, Ltd. – but they […]
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Addressing social determinants of health can improve overall health outcomes

John Selig, senior vice president at the Lewin Group and former director of the Arkansas Department of Human Services, was interviewed recently at the Health IT Summit hosted in Baltimore (April 5–6). He discussed the impact of social determinants of health (SDOH) on overall health outcomes. SDOH is still a relatively new area of focus […]
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Osler Health’s journey to greater analytic sophistication

With health care providers treating hundreds of thousands of people each year, the amount of data generated by those interactions is complex and overwhelming. Yet it is this very data that answers the questions central to health care management and achieving the Triple Aim. The challenge for health care providers is to develop strategies that […]
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Discover the what, why and how of natural language processing

Stale jokes about doctors’ bad handwriting aside, mounds of health care data are actually stored in difficult-to-read physicians’ notes and text fields. That makes natural language processing (NLP) particularly relevant to health care. What is NLP? It’s a branch of artificial intelligence (AI) technology focused on allowing computers to understand and interpret human language. Why […]
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Data can turn frustrated consumers into loyal ones

As health care becomes more complex, the consumer experience is getting more fragmented, which makes it all too easy for people to feel overwhelmed and frustrated. This is not good. For one thing the industry is trying to improve health, not make it worse by leaving a trail of exasperated consumers. What’s more, health care […]
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Finding the win-win solutions to health care challenges

There isn’t a single cure to address all of the challenges facing our health system, but there is a common goal. We all want a health system that treats patients compassionately, allocates resources efficiently, and provides quality care to those who need it — all without bankrupting ourselves or future generations. Too often we pursue […]
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Artificial intelligence unlocks buried data

Did you know that more than half of the information contained in electronic medical records is unusable to health care organizations? Mark Morsch, Optum360 Vice President of Technology, says studies show 60 to 80 percent of EMR content is unstructured. That means some data that could potentially be used to create a more complete picture […]
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Learn to speak the same health care language

Take a trip around the world and you’ll hear a lot of different languages, including some you probably won’t understand without a translator. Data is the language of today’s health care system. But a patient’s journey through that system collects data from a variety of sources in many different formats. It’s hard for anyone to […]
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The cure for analysis paralysis

A whole week devoted to health IT and how it’s transforming the world? Now that’s what I’m talking about! Las Vegas is home to this year’s HIMSS conference. (Shout out to our crew in Booth 6425 — stop by for a coffee if you’re in town! Our folks would love to talk shop with you.) […]
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