Category Archives: OptumIQ

A real-life application for artificial intelligence in health care

Artificial intelligence (AI) is everywhere. It’s in our shopping experiences, our search engines, our dining and entertainment recommendations. We’ve seen AI-based medicine on TV for decades, and we can make that a reality — if we go deeper. I’m more excited than ever about the possibilities of AI in health care, but we need to […]
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Eliminating low-value services to achieve a high-value system

Value. It’s a subjective term in and of itself. Valuable to whom? In relation to what? While definitions vary, one thing the health care industry can agree on is that reducing wasteful spending is essential to improving the U.S. health care system — especially spending on treatments that put patients at unnecessary risk. That’s a […]
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Predictive analytics help treat people, not symptoms

How people have behaved in the past can tell us a lot about how they will act in the future. This statement holds true in medicine. As scores of data — from medical, behavioral, socioeconomic and even psychographic sources — can attest, medical histories can say a lot about how someone will react to a […]
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Data and analytics can be the keystone to payer/provider collaboration

Change is the theme of the moment in health care. There’s a general recognition that moving toward a health system that prioritizes prevention and quality of care is the right way to go, but almost no agreement on how exactly to get there. Nobody said leaving the world of fee-for-service would be easy, but I […]
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What’s holding up a switch to more effective employee wellness strategies?

More people could be living healthier lives if their employers used data to guide their wellness strategies. That’s one take-away from the new 9th Annual Wellness in the Workplace study. According to the survey, employers who say they are very effective at using data are more likely to: Describe their population health management (PHM) programs […]
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Unlocking insights and value within health care data through NLP

I recently called natural language processing (NLP) artificial intelligence (AI) with an ROI — and yes, it’s a catchy phrase, but it’s also true. NLP is an essential asset in today’s health care landscape. Let me tell you a story. Bill and Ted work at the same company – Excellent Adventures, Ltd. – but they […]
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Addressing social determinants of health can improve overall health outcomes

John Selig, senior vice president at the Lewin Group and former director of the Arkansas Department of Human Services, was interviewed recently at the Health IT Summit hosted in Baltimore (April 5–6). He discussed the impact of social determinants of health (SDOH) on overall health outcomes. SDOH is still a relatively new area of focus […]
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Osler Health’s journey to greater analytic sophistication

With health care providers treating hundreds of thousands of people each year, the amount of data generated by those interactions is complex and overwhelming. Yet it is this very data that answers the questions central to health care management and achieving the Triple Aim. The challenge for health care providers is to develop strategies that […]
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Discover the what, why and how of natural language processing

Stale jokes about doctors’ bad handwriting aside, mounds of health care data are actually stored in difficult-to-read physicians’ notes and text fields. That makes natural language processing (NLP) particularly relevant to health care. What is NLP? It’s a branch of artificial intelligence (AI) technology focused on allowing computers to understand and interpret human language. Why […]
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Data can turn frustrated consumers into loyal ones

As health care becomes more complex, the consumer experience is getting more fragmented, which makes it all too easy for people to feel overwhelmed and frustrated. This is not good. For one thing the industry is trying to improve health, not make it worse by leaving a trail of exasperated consumers. What’s more, health care […]
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