When a year draws to a close, I find it rewarding and helpful to take a look in the rearview mirror. I like to reflect on what was, what became, and more important, focus on what could be better. First, let me confess that I’m a newbie to the health and human services (HHS)/fee-for-service Medicaid […]
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As states move forward with plans to overhaul aging Medicaid Enterprise Systems (MES), collaboration is only going to increase in importance. That’s why organizations like the National Association of State Procurement Officers (NASPO) are working to streamline Medicaid Management Information System (MMIS) procurement. In NASPO’s case, they’re harnessing resources from multiple states to create cooperative […]
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It’s the same challenging story: State and local health and human services (HHS) are under constant pressure to cut costs, become more efficient and improve outcomes for those they serve. But Medicaid and other HHS organizations also have a history of using complex, monolithic systems that take a long time to build and are difficult […]
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I’ve noticed over the last few years that among health care professionals, there’s a lot of discussion around artificial intelligence (AI): how it works, what it can do for the industry, and how to implement it strategically. It’s that last piece — figuring out the most effective way to start an AI initiative — that […]
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No matter the size of the state nor the type of system being developed, large government technology projects seem to share the same time frame: long, convoluted and often very different from the end users’ initial goals. To learn why, we studied a number of Medicaid Managed Information System (MMIS) development projects from across the […]
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More than 1,500 clients, partners, industry analysts and health care leaders will attend Optum Forum 2019 in Las Vegas next week. The annual health care event will feature thought-provoking content delivered by industry-leading speakers, interactive experiences, and extensive opportunities for our guests to connect and share. Moving health FORWARD The Optum Forum theme – FORWARD […]
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“Don’t bite off more than you can chew.” “Don’t boil the ocean.” “Less is more.” Pick your cliché about avoiding the risk of trying to do too much and accomplishing little. The fact is, all clichés have some truth to them — and “starting small” can lead to big results. Health and Human Services (HHS) […]
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Across the challenges and complexities of Medicaid, few phrases roll off the tongue in this community with more negative overtones than “electronic visit verification” (EVV). To the casual listener, these three words may be jarring to the ear, conjuring up “Big Brother images,” a Governmental oversight “gotcha” mentality based on distrust – all of which […]
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In her book, The Inspired Caregiver, Tia Walker writes, “To care for those who once cared for us is one of the highest honors.” As our population ages, all of us need to think about caregiving. Most of us, in one way or another, have been affected by it. Who among us hasn’t listened to […]
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One of my favorite quotes about the importance of encouraging innovation doesn’t include the word “innovation” at all. It’s Albert Einstein’s cautionary observation: “If you always do what you always did, you will always get what you always got.” He’s right, of course, in so many ways. Whenever we’re trying to achieve breakthroughs, the key […]
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