Author Archives: Optum

2020 is the year your employees can quit tobacco

I quit tobacco and as a coach, I can help your employees quit tobacco, too. The start of a new year seems like the ideal time to resolve to make positive life changes — and few resolutions have as much impact on health as quitting tobacco. As a leap year, 2020 offers your employees 366 […]
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Drive employee engagement with next generation incentive designs

Employers offer incentives to help drive employee engagement, create a culture of health and decrease the financial burden of a high-deductible or premiums. When used strategically, incentives can be very powerful; however, when used tactically, they can fail to deliver a meaningful return on investment. An Optum® study, “Ten Years of Health and Well-being at […]
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A look in the rearview mirror — and a slightly challenging proposal going forward

When a year draws to a close, I find it rewarding and helpful to take a look in the rearview mirror. I like to reflect on what was, what became, and more important, focus on what could be better. First, let me confess that I’m a newbie to the health and human services (HHS)/fee-for-service Medicaid […]
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Give Your HSA a Healthy Start in the New Year

If you’re like most, at the start of every New Year, you pull out that infamous list of healthy resolutions: eat better, exercise more, stress less. While it’s imperative to strive for improved physical and mental health, what about your financial health? The New Year is an optimal time to create plans to contribute and […]
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Spotlight on Caring: Ed V.

HouseCalls enables its advanced practice clinicians to be as flexible as possible to adjust to each member’s needs. Just as importantly, our clinicians are trained to be persistent in reaching out to primary care providers, when warranted, to make sure that members get timely help. This flexibility and persistence can make all the difference as […]
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How to make systemness work for you — and your stakeholders

Health system mergers and acquisitions have produced large-scale organizations in markets all across the country. But many are struggling to achieve true value from their scale. Leaders need to recognize that achieving systemness is a journey that requires a purposeful strategy. It must evolve as the system matures.   Early in the journey, organizations naturally focus […]
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Spotlight on caring: Marcia K.

The home visit is a vital way to connect with members in a way that enables them to more fully communicate their concerns and needs. But first you have to earn their trust — from the call to set up the visit, to the invitation to sit on their couch. Each HouseCalls advanced practice clinician […]
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Social determinants of health data challenges and their impact on risk and quality

The impact of social determinants of health (SDOH) on patient care is becoming more and more critical. Over the past few years, the Centers for Medicare & Medicaid (CMS) has focused on addressing SDOH for all members. This shift may affect risk and quality success and requires an evolution in coding capabilities within existing documentation […]
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What’s ahead for tobacco cessation programs?

As 2019 draws to a close, tobacco use is still a problem in your workplace. This year the Center for Disease Control and Prevention (CDC) Office on Smoking and Health declared 2019 its Year of Cessation, but our work is not done. We recently learned from our webinar that 60% of attendees, most of whom […]
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The way from here: The collaborative future of MMIS procurement

As states move forward with plans to overhaul aging Medicaid Enterprise Systems (MES), collaboration is only going to increase in importance. That’s why organizations like the National Association of State Procurement Officers (NASPO) are working to streamline Medicaid Management Information System (MMIS) procurement. In NASPO’s case, they’re harnessing resources from multiple states to create cooperative […]
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