With health care providers treating hundreds of thousands of people each year, the amount of data generated by those interactions is complex and overwhelming. Yet it is this very data that answers the questions central to health care management and achieving the Triple Aim. The challenge for health care providers is to develop strategies that apply data in the most practical and seamless way possible to close gaps in care and improve outcomes.
Osler Health, an independent physician association (IPA) and accountable care organization (ACO), found itself similarly challenged. They had large amounts of data but their limited analytics platform was unable to make sense of it all. Osler Health needed a comprehensive approach to data sophistication that would unveil usable insights capable of pinpointing trends, streamlining care, and driving cost savings and revenue growth.
“It’s hard to take a mountain of data and turn that into a small hill of information, and take that small hill of information to create actionable, impactful tasks, and then get them into the right hands,” said James Doulgeris, founder and chief executive officer of Osler Health.
Utilizing new streamlined reporting and advanced analytics, Osler Health is making great progress toward capturing data-driven insights and actionable information. Their methodical approach has focused on key areas:
• Develop consolidated reporting. In the past, physicians received separate care gap reports for each payer. But receiving multiple reports on the same measures was overwhelming. Now, physicians receive one list per measure broken out by insurer. For example, physicians receive one list of patients who need mammography and one list of patients who need eye exams. This consolidated reporting helps physicians more effectively address individual patient care needs and ultimately drive better results for their entire patient population.
• Make reports actionable. Even with consolidated reporting, it is time consuming for physicians to dig through the results. Physicians now receive results-based tasks that guide them in addressing those patients who need treatment the most, in a timely manner.
• Apply integrated data and robust analytics. Osler Health partnered with Optum® to combine its clinical and claims data with other data sources for a more comprehensive view of each patient, provider and facility. Osler Health is also developing a new analytics platform infused with OptumIQTM, a unique combination of curated data, leading analytics and applied expertise.
Osler Health leadership believes that success is not measured in dollars, but rather in the health crises avoided. Employing advanced analytics and new reporting systems has helped Osler Health:
• Gain an aggregated understanding of their entire population and health network
• Identify opportunities and patterns in patient populations and networks
• Prioritize and coordinate actions physicians can take to improve outcomes
• Predict clinical and financial risk
Read more about Osler Health’s journey to data sophistication and what it means for them.
Steve Griffiths, SVP and Chief Operating Officer, Optum Enterprise Analytics, Optum
Steve Griffiths has more than 20 years’ experience in health analytics management, and currently heads up the Optum Enterprise Analytics organization. His main focus is to drive growth and innovation through Optum products and services. Steve has a master’s degree in biostatistics from the University of Washington, and a PhD in health services research, policy and administration from the University of Minnesota.