Kidney Resource Services: Earnestine’s story

Chronic kidney disease (CKD) is a complex and costly condition. One in seven adults has CKD.

Earnestine was one of them. Fortunately, through Optum® Kidney Resource Services, she was able to work with Carolyn, a nurse case manager, to help her follow the strict diet recommended by her doctor, take her medications and understand her treatment options.

Through regular contact by phone with Earnestine and her adult daughter, Carolyn helped them feel informed, supported and on the right track every step of the way.

In addition to significantly improving health outcomes for members, Kidney Resource Services can reduce costs for health plans, resulting in:
● 25 percent reduction in in-patient admissions
● 10 percen treduction in ER visits
● 9 percent reduction in specialty visits

Carolyn says that identifying CKD patients early allows the Kidney Resource Services team to support patients and in some cases slow the progression of the disease.

Dialysis is difficult. During the year before she received a kidney transplant, Earnestine was on dialysis three times a week, for four hours each time.

Dialysis is also expensive — $260,000 a year, on average. Carolyn helps patients delay the need for dialysis for as long as possible. “And if we can get them transplanted before dialysis, that’s even better,” she adds.

Carolyn supported Earnestine  throughout dialysis treatments and a kidney transplant at a Centers of Excellence facility. Thanks in large part to Carolyn and Kidney Resource Services, Earnestine was well prepared for her transplant and feels lucky to be alive.

To learn more about Earnestine and how Kidney Resource Services supported her and her family, watch the video.

About the Author:

Dr. Ana Stankovic is a practicing nephrologist and a National Medical Director at Optum. Dr. Stankovic earned a BS in Biomedical Engineering from Marquette University and Doctor of Medicine M.D. from Brown University. She did Internal Medicine at Georgetown University and completed Nephrology and Hypertension Fellowship at Harvard Medical School. Dr. Stankovic is Board Certified Nephrologist and Clinical Hypertension Specialist, Certified in Health Care Quality and Management, and Certified COLA laboratory director for moderately complex laboratory. Dr. Stankovic is a fellow of the American Board of Quality Assurance and Utilization Review Physicians, American College of Physicians, American Society of Nephrology, and the American Society of Hypertension. Dr. Stankovic was awarded Howard Hughes Medical Institute Research Fellowship and NIH NRSA Postdoctoral Clinical Fellowship, and listed as Castle Connolly Top Doctors in Nephrology.


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