Rethinking department cooperation to build IT, HIE systems

#5in5_Blog_BannerTo really manage clinical and financial risks, healthcare providers may need to do more with their data. To enable that goal, they may need to rethink how tasks are divided between departments.

Health Data Management reported on an issue paper from the Workgroup for Electronic Data Interchange. WEDI found a strong health IT infrastructure and a way to share data – a health information exchange – are critical to an accountable care organizations’ success.

To facilitate that success, more collaboration might be needed.

Susan Carey of Kentucky-based Norton Healthcare told Health IT Analytics healthcare information management (HIM) and IT departments need to work together.

Carey said while IT is the expert on technical infrastructure, it’s up to HIM to make sure information is being protected and shared as needed.

“You can’t have IT doing that, because they don’t understand all the rules, policies, and procedures of use and disclosure,” said Carey.

Creating a culture that allows for coordination and cooperation between departments can set up companies for success as they transition to value-based care, according to Optum.

In the e-book, Beyond the Curve of Health Care, the company points out departments from clinical services to coding, compliance and billing will all need to access and use data to truly coordinate care. Leadership can help build alignment and an understanding that data is a resource for every element of care.

Carey agrees that executives can lead in the creation of interdepartmental relationships. But she also told Health IT Analytics, there’s no reason why staff members can’t work toward building relationships themselves.

Check out the Optum Provider #5in5 podcast: Implementation matters to learn more about timelines for rolling out analytics solutions and the difference between simply documenting data and a true analytics solution.


About the Author:

Carl JohnsonCarl Johnson, MD, EdM, MSc. is a pediatrician trained at Boston Children’s Hospital. He completed a Medical Education fellowship at Harvard Medical School and was a faculty health services researcher at The Mount Sinai School of Medicine.

Before joining Optum Analytics he worked as a physician executive at Cerner Corporation. He is a graduate of the Mount Sinai School of Medicine in New York City and has held faculty positions at Harvard Medical School, University of California at San Francisco, The Ohio State University, and The Mount Sinai School of Medicine.

Dr. Johnson believes that healthcare can be transformed with the help of the right data. When he is not helping to transform healthcare, he can be found playing tennis, cooking, perfecting his French, taking photographs, reading historical fiction, listening to music, and watching Ohio State Football.

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