The degree to which health care organizations have access to accurate and complete data will make or break a health care organization’s ability to respond to change. In the evolving world of value-based care, this rings true in how well leaders manage coding and documentation to improve performance.
Of the five steps along the “optimizing performance” stretch of our journey to value-based care, coding and documentation have the potential to impact every other operational function. That’s because properly tracking, filing, documenting and billing can limit missed opportunities for better patient care and additional revenue.
On this curve, data becomes less of an organizational checkpoint and more of a resource for every part of the care continuum. Properly documented and coded, data can mean more dollars toward your bottom line, which then can be used to provide even better patient care.
But such data is not easy to maintain. With ICD-10 protocols in place — with the significant increase in its variables — health care leaders must always keep coding and documentation top of mind. That means educating and empowering staff with the tools they need, while also investing in information systems that streamline everything from compliance to billing.
In our next post, we move to the narrowest curve on our journey: Reimbursement.
To read all of the new Optum eBook, “Beyond the Curve of Health Care,” click here.